Why is my report showing a different sales amount than the transactions tab?
Overview
The transactions tab for my invoice shows a transaction as a total sale of 100k however when I run the Reconcile report for the state and country it shows the total sales as 50k.
Environment
Avalara Avatax
Resolution
- When you choose the country AND the state or province, the report is showing that other amount (in this example 50k) because it was told to by running it specifically for that state/province.
- If you run for country AND state/province it will show you only the tax collected for that specific state/province.