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Why is my cert in Avalara CertCapture for Canada and the US not coming to the admin console?

Overview

I'm trying to have a cert that for both Canada and the US and it won't come over to the admin console.

Environment

Avalara CertCapture

Resolution

Currently a multi juris cert can not include certs both for Canada and the US as there is no such cert.

 

The work around for this is to separate the certs, and make one multi juris cert for Canada and another for the United States.