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Avalara Help Center

Why is my campaign taking so long to process?

Overview

You submitted a campaign for 1,000 customers and it has been processing for longer than expected.

Environment

Avalara CertCapture

Resolution

  • The time a campaign takes to process is a result of the number of customers included in the mailing and the number of ship to states attached to those customers.
  • You will receive a successful creation message when the campaign is ready for review and sending.