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Avalara Help Center

Why is a voided transaction still showing a value?

Overview

You voided a transaction in the admin console, but you still see the transaction value showing on the transaction tab.

Environment

Avalara AvaTax

Resolution

  • When you void a transaction the transaction detail is still preserved, so no amounts change. 
  • Voiding a transaction removes it from reports, but the value still shows if you view the transaction.

 

 

 

 

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