Skip to main content
Avalara Help Center

Why is WordPress not loading a page after clicking Test Connection?

Overview

You are attempting to configure your WordPress system to use Avalara to calculate tax, but when you click on Test Connection the page just continuously loads, the loading icons spins, and no specific error shows on the screem

Environment

TAXNOW for WordPress

Resolution

  • SOAP (w/SSL) must be on your server for TAXNOW for WordPress to function properly, enable SOAP
  • Full system requirements: http://www.adipietro.com/products/ta...for-wordpress/
  • If there is an error in the setup parameters, the error message will show once SOAP is enabled