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Why is VAT being charged for Business to Business transaction?

Overview

Customer has a transaction that is a Business to Business transaction and should not be calculating VAT.

Environment

AvaTax

Resolution

If the transaction is Business to Business and therefore should not be charging VAT, a buyer's VAT number needs to be populating. The transaction must be passing the Buyer's VAT number in "Buyer's VAT No: " field on the transaction.