You see an error "API call initiated for certificate: Failure. Received response: "ACTIVE: (Country is a required field. Error occurred for Customer ID ... CustomerName ...)"
Sales Tax Office (STO)
- Sales Tax Office (STO) does not accept customer addresses outside of the US or Canada
- To process an exemption in CertCapture and have that data flow through your datafeed to STO you must us an address in the US or Canada