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Avalara Help Center

Why does the Admin Console always asks if I am a new user?

Overview

Every time I log into the Avalara AvaTax Admin Console I am asked if I am New to Avalara, or if I am an Experienced User.

Environment

Avalara AvaTax Admin Console

Resolution

Avalara is using a web application to add the walkthroughs to the Admin Console. This uses cookies to track choices, like are you a beginner or experienced user. If it doesn't find a stored answer it asks it again.

  • Make sure cookies are turned on in your browser to avoid answering the question every time.