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Avalara Help Center

Why does a stack have no certificates?


You see a certificate stack in the validation queue in CertCapture shows there are no certificates, and if you view the stack, there are no pages to view. 


Avalara CertCapture


  • When you delete a certificate from a stack it is removed from the stack permanently. 
  • To delete the stack as well, you must finish processing it.


Note: Typically this indicates someone found an invalid image in the certificate stack and chose to delete it, but did not finish processing the stack at that time.