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Avalara Help Center

Why does Zuora say the TaxRegion is invalid?

Overview

The Zuora integration (created by Zuora) is providing the following error:

There has been an error in tax calculation. TaxRegion BROC is invalid for the state of TEXAS

Environment

Zuora

Resolution

The ship to key contact has something populated in the Tax Region field in Zuora. Remove the data in that field and re-create the invoices in a new bill run.