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Avalara Help Center

Why do some certificates show Queue API resend and others not?

Overview

You want to know why some certificates have a Queue API Resend button and others do not.

Environment

Avalara CertCapture

Resolution

  • The Queue API Resend button is only available on certificates which are possible to send to the admin console
    • Check the History tab of the certificate to see if it has been updated in the admin console by checking for a API call initiated for certificate: Success. message
    • If the only record is Created: Added new certificate record this indicates the certificate has not yet been validated

 

 

 

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