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Why did tax not calculate in Zuora on 12/1/2014?

Overview

Tax calculations did not happen in Zuora on 12/1/2014 between 6:00 AM - 6:00 PM PST.

Environment

Zuora

Resolution

Tax was not calculating in Zuora on 12/1/2014 between 6:00 AM - 6:00 PM PST. This was a planned delay on AvaTax imports. This was done to maintain consistent service to our calculations as we experienced our yearly spike in usage with Cyber Monday. With the results from the day, this policy will not be repeated next year. We found our scaling to match demand was successful.

 

 

 

 

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