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Avalara Help Center

Why did my import upload duplicate documents?

Overview

I uploaded my transactions with a new doc type and process code 4 to edit existing. Now I have duplicate transactions. 

Environment

Avalara Avatax

Resolution

  • The only time you can have multiple transactions with one Doc Code is if they are a different Doc Type. 
    • If a transaction was made as a Sales Invoice with Doc Code 1234, and a Return Invoice was made with Doc Code 1234. Then both would be valid transactions. 
    • If you try to add two Sales Invoices both with process code 1234 one will error out as Doc Status is Invalid. 
  • If this was erroneous then you can void the transactions with the Doc Type that you didn't want. 
    • See here for more info on managing transactions.