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Avalara Help Center

Why did I receive a Please verify ExempCertDetail is unique API error in Avalara CertCapture?

Overview

I've received an error that states Please verify ExempCertDetail is unique API error in Avalara CertCapture and am not sure how to fix it.

Environment

Avalara CertCapture

Resolution

  • There was recently an issue with the timing of multi jurisdictional certs being pushed to the admin console as one cert that would create this error.
  • We have since then tweaked the timing mechanism for this and it should no longer the case. If you still see certs in that state please initiate an API resend. If you do not get a success please email support@avalara.com for assistance in trouble shooting this.