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Why can I not validate any certificates in a stack?

Overview

You need to validate a stack but CertCapture only has the option to click on "Defaults" or on "Release Stack" in the Stack, no certificates are there to validate.

Environment

Avalara CertCapture

Resolution

  • The space where it says Validated : 0 of 0 indicates there are no certificates in the stack
  • Click on Finish Processing Stack to remove the stack from the queue and upload the PDF files again, a certificate image must be in the stack to validate it.

 

 

 

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