Skip to main content
Avalara Help Center

Why are we unable to calculate tax when making a transaction in the admin console?

Overview

We need to add a purchase invoice through the admin console. When trying to calculate tax on it we receive errors.

Environment

Avalara Avatax

Resolution

Please be sure when calculating tax on a manual transaction in the admin console that you click Add on the bottom left of your lines before you click calculate.

If you try to calculate before clicking add on your line the engine will see that as calculating tax on an invoice with no lines.