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Avalara Help Center

Why are transactions in our ERP show different dates on Avalara

Overview

You need to know why transactions on Avalara have a different date than your ERP

Environment

Avalara Avatax

Resolution

  • If the difference is only 1 day
    • Check with your Server Administrator to confirm the time zone your server is on as it could be sending Avalara that it's the next day if it sends it late in the evening.
  • If the Difference is Greater than 1 day
    • The Item has been adjusted manually on the admin console
    • If the adjustment Icon is not present on the admin console
      • Run a test replicating the invoice to see if your system automatically changes the date on the transactions based on certain criteria

 

 

 

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