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Why are nontaxable transactions on my import taxable?

Overview

I am using the tax code NT and the line is still calculating tax.

Environment

Avalara Avatax

Resolution

Please be sure that if you have an exempt customer and you are an SST member in that state.

Members of SST can not use tax code NT to exempt a customer, we require an exemption certificate that is valid be on file for that customer.

 

Cause

Customer was not aware that Tax code NT will not work if the states involved in the transaction are SST.