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Why are my multi-jurisdictional certs not showing in the admin console from Avalara CertCapture?

Overview

I have a multijurisdictional cert in Avalara CertCapture that is split into 4 certs, however only one is showing in the admin console.

Environment

Avalara Avatax

Avalara CertCapture

Resolution

 This is proper behavior for a multi-juris certificate when it flows over to the Admin Console.

 

  • In CertCapture the multi's are separated out, however, when they get pushed down to Calc, the system combines them into a group. The system then grabs the lowest alphabetical jurisdictional and uses its Cert ID as the Group ID.

 

 

 

 

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