Skip to main content
Avalara Help Center

Why are my certs not coming over to avatax

Overview

Upon Reviewing history tab for my certificate I find "failure (An exception was caught during the execution of a retrieval query: Failed to convert parameter value from a String to a Int32.. Check InnerException, QueryExecuted and Parameters of this exception to examine the cause of this exception.)"

 

Environment

CertCapture

Resolution

This error appears when the sync between the Admin Console and CertCaptue have not been completed