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Avalara Help Center

Why are my North Carolina sales taxing?

Overview

We are selling into North Carolina and would like to know why sales tax is not calculating.

Environment

Avalara Avatax        

Resolution

If you have Nexus in NC, the customer is not tax exempt, and the item is taxable and there are no custom tax codes or rules altering the taxability of the transaction please contact support by emailing support@avalara.com for further looking into this.