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Avalara Help Center

Why are exempt sales taxing in my import?

Overview

We've imported many transactions with the entity use code G for resale but are seeing tax as calculated.

Environment

Avalara Avatax

Resolution

Please be sure that your exemption management system settings are set to Optional if you are attempting to exempt a customer that has no exemption certificate on file in our system.

If you are set to Required it will ONLY exempt a transaction for a customer who has an exemption certificate in our system associated with their customer code.