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Avalara Help Center

Why are all of my items coming over as P0000000 after I mapped them in the admin console?

Overview

My transactions aren't taxing correctly and my items are looking to be using tax code P0000000 even though they're mapped in the admin console.

Environment

Avalara Avatax

Resolution

  • This can happen if the items aren't mapped correctly or exact matches with what's coming into the admin console.
  • For example:
    • LVL I - CVP
    • LVL I- CVP
  • There is an extra space between the "I" and "-" in the first item, so if one of those is coming from the accounting software and the other is what you mapped to, it will not match and will default to the tax code P0000000.