Skip to main content
Avalara Help Center

Why are Puerto Rico address failing in Zuora?

Overview

Using either Zuora integration, Puerto Rico address failures can happen, especially when you have just implemented using AvaTax for Zuora.

Environment

Zuora

Resolution

Zuora has Puerto Rico listed as its own country. It also has Puerto Rico listed as a region/state in the United States. Use the United States as the country and select Puerto Rico as the state from the drop-down list.