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Avalara Help Center

Why are CertCapture menus showing vertical?

Overview

The top bar (containing Search, Reports, Data Entry, Requests, Customers, and Company Settings drop downs) is running vertically instead of horizontally and you want to know how you can change this to running horizontally instead of vertically.
 

Environment

Avalara CertCapture

Resolution

  • Using Internet Explorer 8 the display is not formatted correctly because IE8 is not compatible with our service.
  • Upgrade to IE 9 or newer, or use an alternate browser to see standard formatting of the webpage