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Avalara Help Center

Why am I seeing Tax override cannot be applied. No taxable lines found to apply tax when trying to import my transaction?

Overview

I'm trying to import a transaction with an override of tax on it to match our GL and only a specific customer's transactions will not go through. They state: Tax override cannot be applied. No taxable lines found to apply tax

Environment

Avalara Avatax

Resolution

  • Please be sure you aren't trying to send us a transaction with tax override and tax amount for an exempt customer. 
  • If the customer code has an exemption in our system it will not allow a transaction that has tax on it to be imported for them.