Skip to main content
Avalara Help Center

Why am I receiving an 'access denied' error when accessing the taxrates ftp service?

Overview

I am receiving an accessed denied error message when access the taxrates ftp.

Environment

Avalara Tax Rates

Resolution

  • Please check that your username and password are correct in the FTP client you're using.
  • Pleaser make sure you're network security is not blocking FTP access