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Avalara Help Center

Why am I getting the error "An unexpected failure occurred. The error may be due to a temporary interruption in the service. Please try again or contact Avalara Support if the failure persists." when adding a transaction?

Overview

When saving a transaction it results in the error message "An unexpected failure occurred. The error may be due to a temporary interruption in the service. Please try again or contact Avalara Support if the failure persists."

Environment

Avalara Avatax

Resolution

  • In the Documents tab click on Origin
  • Populate the fields with the address of where the product is shipping from.