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Avalara Help Center

Why am I getting an unable to determine the taxing jurisdictions error?

Overview

 You tried to validate an addressHoverTT.png and received the error message, "unable to determine the taxing jurisdictions."

Environment

AvaTax

Be Resolution

  • This error occurs when an address isn't in the USPS database.
  • If it isn't in the USPS database of validated addresses, but you need to use the address for calculation, in Address Line Two type, General Delivery.
  • Be sure to check both to Ship from, and the Ship to address as both can cause this error. 

Next steps

To test an address, use the basic tax calculator.