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Why am I getting an error when trying to validate an address with the Rest API?

Overview

When trying to validate an address using the Rest API, you are receiving the following error: 

{"ResultCode": "Error","Messages": [{"Summary": "SOAP operation [http:\/\/avatax.avalara.com<http://avatax.avalara.com>\/services\/Validate] failed with an HTTP status of [7-ProtocolError] against http:\/\/localhost:8084\/Address\/AddressSvc.asmx","Severity": "Error","Source": "Avalara.Web.REST"}]} 

Environment

Avalara AvaTax

Resolution

  • This issue is caused by the special character being used in the password.
  • Please update your password to the admin console to use a different special character.
    • Suggested special characters would be ! @ # $ %