Skip to main content
Avalara Help Center

Why am I getting an error message when trying to view a certificate in the Development Admin Console?

Overview

You are going into the Development Admin Console, clicking on Organization and then going into Exemptions.  From here you're wanting to take a look at the certificate image.  When you click on it, you get an error.

Environment

Development Admin Console

 

Resolution

  • Currently the functionality to see certificate images is only available within the Production Admin Console.
  • Clicking on the image within the Development Admin Console will give you an error.