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Avalara Help Center

Why am I getting an "Invalid object name" error when testing the connection in ServMan?

Overview

You are doing a test connection for AvaTax in ServMan and are getting an error stating "Invalid object name".

 

Environment

ServMan

Resolution

  • Make sure your credentials are correct.
    • You can test your account number and license key by following the instructions found here.
  • Make sure the setting "All transactions must pass through Avalara" is checked.