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Avalara Help Center

Why am I calculating rates in states I do not purchase for the rate file?

Overview

I am calculating tax in states I do not purchase. I use the Avalara rate files. 

Environment

Avalara Rate Files

Resolution

  • Please double check and ensure there are not any other addresses on the invoice which would cause tax to calculate.
  • If not, then open the rate file (if possible) and look for the state in question.
  • You can also contact Avalara Support to investigate.