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Avalara Help Center

Why Is the Exemptions Certificate page showing 'Last Updated: Never' in the Admin Console?

Overview

My exemptions page is showing 'Last Updated: Never'

Environment

Admin Console 

Avalara CertCapture

Resolution

  • This field was used for an older certificate management program.
  • It is there as some customers are still using that program, and not CertCapture
  • CertCapture instantly updates certificates so the Admin Console is always up to date.