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Avalara Help Center

Where can I see all certificates that failed to transfer to the Admin Console from CertCapture?

Overview

You want to know how to see all of the failed API certificate data transfers to the Admin Console to find certificates with issues that need to be adjusted.

Environment

Avalara CertCapture

Avalara AvaTax

 

Resolution

  • Go to Reports > Logistic Reports > Failed API Calls

 

Note: We recommend reviewing the report periodically to resolve issues. If a certificate appears on this report it will not appear in the Admin Console or be applied to any sales to make the customer exempt until the issue is resolved and it is resent through the API.