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Avalara Help Center

When do I use the Bill to and when do I use the Ship to areas?

Overview

I need to know the difference between bill to and ship to.

Environment

CertCapture

Resolution

  • Ship to is the most commonly used because you are shipping to that one customer.
  • Bill to is used when you have multiple bill to departments. For example Amazon, you bill to their billing department which may be differently located than where you are shipping.
  • Most use the ship to.