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Avalara Help Center

What is the recommended Timeout length for calculation settings?

Overview

You see that there is a configuration that allows you to set the request timeout length and you want to know the recommended time.

Environment

Avalara AvaTax

Resolution

  • We recommend you set your RequestTimeout length for 300 milliseconds, this is the default in most Avalara AvaTax connectors
    • For diagnostic purposes you may set it to a longer or shorter period. We recommend:
      • No shorter than 100 milliseconds 
      • No longer than 120,000 milliseconds (two minutes)
  • The service will continue to hold the connection open even if there is no response for the duration of the request timeout, so setting it to a higher number extends the period the system is locked in an unsuccessful call