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Avalara Help Center

What if I am receiving an incorrect tax rate?

Overview

During tax calculation, I noticed am receiving a wrong tax rate.

Environment

Rate Files

Resolution

  • If the tax rate is incorrect, please double check you have the correct rate record on the rate file themselves.
  • If you are using the zip+4 files, check and see if the correct record is being used
  • there can be more than one record 
  • If you are still having issues, please contact Avalara Support