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Avalara Help Center

What does 'No Exposure Zone Declared' mean?

Overview

Some of my customers say 'No Exposure Zone Declared' where certificates would be and I am not sure why. 

Environment

Avalara CertCapture

Resolution

  • You will see this if the customer does not have ship to addresses which would count as exposure. 
  • To resolve, add in the ship to information for the customer. 
  • Pull up the customer record in CertCapture
  • Click ShipTo Tab
  • Click Add ShipTo State/Zone
  • Select the state
  • Click Add ShipTo State