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Avalara Help Center

How to print a single certificate in CertCapture?

Overview

You are requesting to print an existing certificate from CertCapture.

Environment

Avalara CertCapture

Resolution

  • Using Search (click Search then)
    • Select Certificate Search If you know the certificate ID:
      • Enter the certificate number in "Certificate Ids" text box.
      • Click Get Search Results.
      • Click the Certificate ID returned in the search.
      • From the Details tab, select the Download (PDF) button to open the PDF file.
      • Choose open or save.
      • Navigate to print option from the file menu within the PDF reader.
      • Click Print.
    • Select Customer Search If the certificate ID is not known:.
      • Enter the "Customer Numbers" or "Customer Name".
      • Click Get Search Results.
      • Click the Certificate ID returned in the search.
      • From the Taxability Info tab click on the state name under the Active Linked Certificate.
      • Select the Download (PDF) button to open the PDF file.
      • Choose open or save.
      • Navigate to print option from the file menu within the PDF reader.
      • Click Print.
  • From a Certificate:
    • Click Download (PDF) above the certificate image > print the PDF document downloaded to your machine (computer)