You want to create a new company in CertCapture.
- Only Enterprise CertCapture users with an Admin user role can modify the company hierarchy.
- Go to Settings > Account Settings >Account Details> Company Hierarchy and click Add Company. Enter the information that you want for the new company.
- Your CertCapture fax number should be provisioned and visible within the following 48 hours. If it isn't, email firstname.lastname@example.org with your account number and company name.
- Add users to the new company under Account Settings or Company Settings.
- If you would like the company connected to an AvaTax account, email email@example.com with your account number, company name, and company code.