You want a new company to be created in Avalara CertCapture.
- As an Admin level user, go to Account Settings > Account Details > Company Hierarchy and click Add Company. Then enter the information that you want for the new company.
- Your CertCapture fax number should be provisioned and visible within the following 48 hours. If it is not, please email firstname.lastname@example.org providing your account and company.
- You will also want to make sure that you add users to the new company. This can be done under Account Settings or Company Settings.
- If you would like the company connected to an Avalara AvaTax account, send an email to email@example.com providing that account number, company name, and company code.