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Avalara Help Center

How do you create a new company in CertCapture?

Overview

You want to create a new company in CertCapture.

Environment

CertCapture

Resolution

  • Only Enterprise CertCapture users with an Admin user role can modify the company hierarchy.
  • Go to Account Settings > Account Details > Company Hierarchy and click Add Company. Enter the information that you want for the new company.
    • Your CertCapture fax number should be provisioned and visible within the following 48 hours. If it isn't, email support@avalara.com with your account number and company name
    • Add users to the new company under Account Settings or Company Settings.
  • If you would like the company connected to an AvaTax account, email support@avalara.com with your account number, company name, and company code.