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How do we get a refund from the state for taxes from an exempt customer we already remitted?

Overview

I want to know how to obtain a refund from the state of for tax I erroneously collected from a tax exempt customer and have remitted to the state in my tax return.

Environment

Avalara Avatax

Resolution 

  • Direct cash refunds from the state are a matter that must be taken up with that state's Department of Revenue.
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