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Avalara Help Center

How do I stop customers from showing up on the Expired Certificate report?

Overview

You're trying to stop a specific customer from showing up on the Expiring certificate report

Environment

Avalara CertCapture

Resolution

  • In Avalara CertCapture
  • Search for the expired certificate
  • Click on the certificate to get to the details screen
  • Click on the Validation tab
  • Click on the "Edit Certificate Validation" button
  • Assign an Invalid reason
  • Update Certificate Validation
  • This will stop the certificate from showing up in the expiration report