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Avalara Help Center

How do I send exemption certificates to the admin console from CertCapture?

Overview

You added a customer and certificate to CertCapture but it is not in the admin console, you want it be there immediately to process an exempt sale.

Environment

Avalara CertCapture

Resolution

  • In CertCapture go to the certificate > click Queue API Resend > go to the History tab > once sent you will see Successful
    • If an error appears, resolve the error and resend

 

 

 

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