You're trying to calculate tax, but an error indicating you're using the wrong company code is being returned.
- Any Avalara integration can trigger this AvaTax error. The Company code is one of the basic pieces of information required for tax calls to AvaTax.
- Check your account number and license key to make sure you are pointing to the correct account
- Log in to the Admin Console and ensure the company has been configured there
- If it hasn't been set up yet, simply create the company in the Admin Console and configure it with tax information
For more information about company codes, see our list of company codes.