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How do I make an invalid cert valid in Avalara CertCapture?

Overview

I see a customer with an invalid cert that I believe should be valid in Avalara CertCapture.

Environment

Avalara CertCapture

Resolution

  • Find the cert in Avalara CertCapture via search.
  • In the detail tab click Edit and update any required fields and update cert
  • Click Validation
    • Click Edit cert validation
    • Remove the invalid reason
    • Click update cert
  • You should now see it as valid

 

 

 

 

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