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How do I make an exempt customer temporarily taxable?

Overview

Your exempt customer needs to be taxable for a transaction or they are purchasing something which is not covered by their exemption certificate.

Environment

AvaTax

Resolution

  • There are several ways to tax an exempt customer: 
    • Temporarily revoke the certificate applied to the customer in CertCapture.
    • From within your ERP, use the entity use code TAXABLE to make this transaction taxable.
    • Create a tax rule making their exemption type taxable when the product's Tax Code is sold in that state.