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Avalara Help Center

How do I expire a single state on a multi-juris certificate?

Overview

You have a multi-jurisdictional certificate for a customer in CertCapture, and need to expire some of the states on the certificate to make them taxable.

Environment

CertCapture

Resolution

  • You can't expire select states on a multi-jurisdictional certificate.
  • Make the entire multi-jurisdictional certificate invalid.
    • Hit the Queue API Resend button on the first alphabetical record listed under the certificate, and make sure the certificate shows up in the Admin Console as revoked.
    • You can then re-upload the certificate and validate only in the states you wish the exemptions to apply.
  • Don't delete the expired exemption certificate. We recommend retaining the historical data in case of an audit.