• Go to the admin console > Transactions > New > create a Return Invoice type transaction with negative amounts (qty * price) on your line items.

    • Quantity should be a positive value and price should be negative.

    • Use the same DocCode as your original invoice with DocType ReturnInvoice, but if there are multiple returns associated with the same invoice you will need a different document code for the next one.

    • Date the return in the period in which it was processed, but it may have calculated tax in a previous period. If needed, use TaxOverride TaxDate to send the date of the original invoice.

  • Full instructions on how to enter a transaction.