Skip to main content
Avalara Help Center

How do I change the certificate exemption in CertCapture?

Overview

I need to change the exemption reason in CertCapture.

Environment

Avalara CertCapture

Resolution

  • Navigate to the Certificate page in CertCapture: Search > Certificate Search > Click on the blue-highlighted certificate number in the search results
    • Click on Edit on the right
    • Change the exemption reason to what you want it to be
  • Check the History tab to make sure you see  "API call initiated for certificate: Success."